Reservations & Payments

All reservations are subject to availability and confirmation. Bookings are secured upon successful payment or an approved payment arrangement. Guests are responsible for providing accurate booking information at the time of reservation.

Guest Experience & Conduct

Guests are expected to respect the resort environment, facilities, staff, and other visitors. All guests must comply with applicable safety guidelines, occupancy requirements, and policies relating to accommodation, events, and resort activities.

Changes, Cancellations & Refunds

Changes to reservations, cancellations, and refund requests may be subject to applicable timelines, availability restrictions, and the specific terms communicated during the booking process.

Events & Experiences

Event bookings, activities, and special experiences may have additional requirements relating to availability, setup, payment schedules, guest limits, and operational guidelines.